Talent Nexus · Hire Right

Position: Sales Administrator
Location: Kitengela
Salary: Negotiable based on experience and competence

Our client is a well-established dealer of wood and wood products. They are looking to hire an experienced, self driven and well-organized candidate to give administrative support to their sales function and ensure smooth operation of sales activities.

Key Responsibilities:

Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Co-ordinate with production and logistics departments to ensure timely order fulfillment.
Maintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.
Assist in Sales Reporting: Prepare and generate sales reports, including sales performance, inventory levels, and customer analytics. Provide regular updates on sales performance to management.
Handle Inquiries and Correspondence: Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating and liaising with relevant departments
Sales Support: Provide administrative support to the team, including preparing sales demonstrations and proposals, maintaining sales material and assist with sales forecasting and budgeting.
Order and Inventory Management: Monitor inventory levels, coordinate with suppliers for timely replenishment. Ensure accurate stock levels and assist in resolving any discrepancies.
Maintain Customer Relations: Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Desired Qualifications, Skills & Abilities

Degree/ Diploma in Business Administration or a related field of study
Atleast 4 years’ experience in a sales support or administrative role.
Familiarity with sales processes and procedures.
Knowledge of order processing systems and CRM software.
Excellent written and verbal communication skills.
Effective interpersonal skills
Strong numerical and analytical skills.
Ability to adapt to changing priorities and work in a fast-paced environment.
Professional and friendly demeanor.
Excellent organizational and time management skills.
Strong attention to detail and accuracy.
Ability to work independently and collaboratively in a team.
Strong problem-solving and decision-making abilities.

If this describes you and you meet the outlined qualifications and skills, please submit your application on/before Thursday 20th March 2025.

N.B: Only shortlisted candidates will be contacted.

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