Position: Food & Beverage Manager – Luxury Base Camps
Location: Arusha, Tanzania
Salary: 1000 – 2000 USD

Our client is a leading player in the hospitality industry in Tanzania. They operate several base camps across Serengeti and Tarangire National parks providing high end luxury safari experience. 

They are looking to hire a highly motivated and results-oriented F & B Manager who will be responsible for managing all F&B operations and for delivering excellent guest experience. The successful candidate will be expected to implement innovative strategies and maintain high standards while playing a pivotal role in driving the success of the F&B department and enhancing overall guest satisfaction.

Role Overview

The primary objective will be to maximize revenue by consistently meeting and exceeding customer expectations, fostering employee engagement as well as maintaining a strong focus on quality and efficiency.

·         Manage all aspects of the Food and Beverage day-to-day operations within budgeted guidelines and to the highest standards

·         Lead, mentor and train the Food & Beverage Operations team

·         Responsible for creating, coordinating and implementing the training of staff throughout the department.

·         Handle all administrative and planning elements for the department including, rostering, reporting, packages and promotions to drive revenue and increase exposure as well as stock take and ordering.

·         Manage special requests and occasions, out of camp dining

·         Create unforgettable experiences for the guests

·         Maintain excellent levels of internal and external customer service

·         Monitor and analyze financial performance, including revenue, expenditure, loss and profitability.

·         Implement effective inventory management practices to optimize stock levels, minimize waste, pilferage and control costs.

·         Collaborate with the executive chef to curate and update menus, ensuring alignment where possible with guest preferences and making necessary improvements

·         Identify guests’ needs and respond proactively to all of their concerns

·         Set targets, KPI’s, schedules, policies and standard operating procedures

·         Comply with all health and safety regulations

·         Report to management regarding sales results and productivity

·         Bachelor's Degree or Diploma in Hospitality Management or related field of study

·         Atleast 6 years’ experience in food and beverage management, preferably in a bush/ lodge/base camp setting

·         Demonstrated ability to achieve financial targets, control costs and drive profitability.

·         Exceptional attention to detail and commitment to maintaining high-quality standards.

·         Up to date with food and beverages trends and best practices

·         Excellent communication, interpersonal, and customer service skills.

·         Ability to identify and resolve problems efficiently

·         Excellent leadership and team management skills.

·         Mastery in delegating multiple tasks

·         Demonstrable ability to prepare training material for staff to uphold quality standards

·         Guest-oriented and service-minded