Food & Beverage Manager

Full-time Arusha, Tanzania Posted On: Nov 28, 2023 Closing On: Closed

Job Description

Position: Food & Beverage Manager – Luxury Base Camps
Location: Arusha, Tanzania
Salary: 1000 – 2000 USD

Our client is a leading player in the hospitality industry in Tanzania. They operate several base camps across Serengeti and Tarangire National parks providing high end luxury safari experience. 

They are looking to hire a highly motivated and results-oriented F & B Manager who will be responsible for managing all F&B operations and for delivering excellent guest experience. The successful candidate will be expected to implement innovative strategies and maintain high standards while playing a pivotal role in driving the success of the F&B department and enhancing overall guest satisfaction.

Role Overview
The primary objective will be to maximize revenue by consistently meeting and exceeding customer expectations, fostering employee engagement as well as maintaining a strong focus on quality and efficiency.

Key Responsibilities
·         Manage all aspects of the Food and Beverage day-to-day operations within budgeted guidelines and to the highest standards
·         Lead, mentor and train the Food & Beverage Operations team
·         Responsible for creating, coordinating and implementing the training of staff throughout the department.
·         Handle all administrative and planning elements for the department including, rostering, reporting, packages and promotions to drive revenue and increase exposure as well as stock take and ordering.
·         Manage special requests and occasions, out of camp dining
·         Create unforgettable experiences for the guests
·         Maintain excellent levels of internal and external customer service
·         Monitor and analyze financial performance, including revenue, expenditure, loss and profitability.
·         Implement effective inventory management practices to optimize stock levels, minimize waste, pilferage and control costs.
·         Collaborate with the executive chef to curate and update menus, ensuring alignment where possible with guest preferences and making necessary improvements
·         Identify guests’ needs and respond proactively to all of their concerns
·         Set targets, KPI’s, schedules, policies and standard operating procedures
·         Comply with all health and safety regulations
·         Report to management regarding sales results and productivity

Required Qualifications, Skills and Experience

·         Bachelor's Degree or Diploma in Hospitality Management or related field of study
·         Atleast 6 years’ experience in food and beverage management, preferably in a bush/ lodge/base camp setting
·         Demonstrated ability to achieve financial targets, control costs and drive profitability.
·         Exceptional attention to detail and commitment to maintaining high-quality standards.
·         Up to date with food and beverages trends and best practices
·         Excellent communication, interpersonal, and customer service skills.
·         Ability to identify and resolve problems efficiently
·         Excellent leadership and team management skills.
·         Mastery in delegating multiple tasks
·         Demonstrable ability to prepare training material for staff to uphold quality standards
·         Guest-oriented and service-minded

Job Overview

  • Salary Offered
    1K - 2K USD
  • Employment Model
    On Site
  • Industry
  • Career Level
  • Experience
    6 yrs
  • Academic Qualifications